Leadership & team performance

The way leaders and teams work together is what separates success from failure.

We help leaders and teams inside large organisations navigate complexity, build alignment, and perform at a higher level — together.

Customer and employee expectations are rising. AI and technology are advancing fast. The demands on leaders and their teams are changing quickly.

How are you navigating these complex challenges — and who do you look to for help?

Trusted by teams at

Google Salesforce Shell Accenture HSBC Barclays American Express Visa Novartis Janssen BBC Sky
How we work with clients

We believe that the way leaders and teams work together in tackling the challenges they face is the primary difference between success and failure. Our experience working with senior teams across many different industries and geographies will help you to:

01 — Examine

Understand where you are

In complex situations, real change starts with a deep, honest understanding of the context you're operating in today.

02 — Explore

Open up the options

In fast changing environments, no one knows the right answer up front. We help you develop a range of options and keep them open.

03 — Experiment

Test, learn, embed

We teach you and your teams how to test and learn your way to solutions and practices that actually stick.

We start where you are

We start where you are

We take a flexible approach, working with you to examine the specific challenges you're facing. We help you and your teams listen to each other, gather multiple perspectives, and gain a deep understanding of your context and priorities. Once we're aligned on the issues, we help you explore your options using tools and skills developed over decades.

Go where the energy is

And go where the energy is

We work flexibly, keeping your needs front and centre, so you can experiment with new ideas and practices that solve your team's key challenges. Change happens when people have clarity about what needs fixing and are motivated and equipped to do it — making changes that have lasting impact.

Where we can help

LTI can help you navigate the complexities your organisation faces by developing your people's capabilities in these key practices.

Leadership
01 — Leadership

Developing people to shape the future.

Take a moment to think about the best leader you've ever worked for. How much more did they get from you than the worst leader? Research suggests the answer is three times as much — the bottom line is leadership matters.

  • Whether it's creating, communicating or executing a new strategy.
  • Supporting the development of your senior leaders through coaching.
  • Improving the confidence and capability of leaders across your organisation.

We can help develop the leadership your organisation needs.

“Leadership is the capacity to translate vision into reality.”

— Warren Bennis
Teamwork
02 — Teamwork

Building teams that transform performance.

There are myriad conditions that contribute to success in teams and organisations. Decades of experience working with teams, and researching leadership and high performance, has taught us that teams succeed when three key conditions are in place.

Aligned Connected Energised
  • Aligned behind a common purpose or vision they are motivated to pursue
  • Connected deeply to each other and the context they operate in
  • Energised to take risks, innovate and persevere for something that matters

“Never doubt that a small group of thoughtful, concerned citizens can change the world. Indeed, it is the only thing that ever has.”

— Margaret Mead
Innovation
03 — Innovation

Bringing your best ideas to life.

Leaders can no longer accurately predict the future, if they ever could. Therefore strategies and plans need to emerge and adapt frequently. Change is a constant in organisational life and the pace and complexity of change increases every year. The ability to innovate is critical to long term success and allows us to:

  • See things through the eyes of others, empathising with those that we are solving problems for.
  • Generate multiple possibilities to position ourselves well to effectively solve those problems.
  • Experiment, testing out ideas, seeing what works and evolving solutions to be market ready.

We can help develop your people's capability to innovate or bring in innovation expertise to help you design for the future.

“Our ability to learn faster than our competitors may be the only sustainable competitive advantage there is.”

— Arie de Geus
Meet the team

An experienced group of leaders, coaches, consultants and facilitators.

Steve Baker

Steve Baker

Founder
Qualified executive coach and facilitator with 20+ years' experience, working with leaders and teams at Accenture, Salesforce, Google, Microsoft, HSBC, Barclays, Novartis, Janssen, DLA Piper and Sky.
Ruth Simpson

Ruth Simpson

Senior associate
EMCC-accredited coach to Master Practitioner level, helping leaders lead from any chair. Clients include Boots, L'Oréal, Pfizer, the NHS and the FCO.
Fiona Dolton

Fiona Dolton

Senior associate
18 years designing and delivering leadership and management development, exploring how people, organisations and culture combine successfully in a changing world.
Liz Blossom

Liz Blossom

Senior associate
Twenty years as an executive coach unlocking senior leadership potential, working with large corporates and start-up founders across the UK, US and Asia Pacific.
Noj Hinkins

Noj Hinkins

Senior associate
Global corporate experience across 5 continents, from PepsiCo and Frito Lay to over a decade coaching and facilitating at director level and above.
Lisa Tilley

Lisa Tilley

Senior associate
Facilitator, coach and trainer guiding individuals and teams through complex problems, using a human-centred approach rooted in positive psychology.
Mark Creighton

Mark Creighton

Senior associate
20 years as a business leader across marketing, technology and education, from i-level and Mindshare to advising fast-growing tech leadership teams.
Client stories

What leaders and teams say about working with us.

Fiona Dolton

“Fiona listened carefully to our brief and created bespoke workshops that suited a varied employee group. Her training was highlighted in our engagement survey as a standout addition to our training portfolio.”

Talent Development ManagerLaw firm
Noj Hinkins

“All the millions we spend on training and none of it hits the level and depth that this does. Our development programmes are comprehensive but this is different class.”

Senior ExecutiveAccenture
Steve Baker

“Steve is a brilliant facilitator — the guy you'd move your event for. He's delivered high-impact conferences for 100+ leaders and facilitated strategy meetings with our top team, engaging pretty much everyone in the room.”

Group Chief People Officer & Board DirectorClemenger Group
Liz Blossom

“The coaching sessions I've had with Liz over recent months have been the most beneficial development opportunity I've ever had in my career.”

Senior ManagerBarclays
Ruth Simpson

“This leadership team has evolved since Ruth's involvement, growing in collaboration and using each other's strengths — with early signs of impact already visible in efficiency metrics.”

Leadership TeamGlobal FMCG
Mark Creighton

“Mark combines incredible drive with a warm personal presence — he transmits energy to other people. Customers and colleagues feel stronger and more able to achieve their goals.”

Mike PeggMD, Strengths Organisation
LTI
Let's talk

Ready to build stronger leaders and higher-performing teams?

Tell us about the challenge you're facing — we'll take it from there.

Email us